Jennifer Stout
23:50 14 Sep 23
These men have got to be about the nicest people. I had a horrible experience with Abel tow company, and this company told me what my rights are and were extremely helpful in a very stressful situation. I am very grateful for their help.
James Campbell
03:58 19 Apr 19
there simply the best in this town
Marcus Dean
00:43 15 Jul 23
These folks helped me out when I was in a tough spot. they had my old pick-up to one stop Automotive the same day and even let me pat for the tow when my truck was done. very courteous, very professional, fair prices
Jenny Bryan
16:20 21 Sep 18
I called around for quotes to tow my broke down car from home to the shop - from the get go Billings Towing was by far the most courteous. I called back to schedule - driver was just as courteous, was on time and price was very reasonable. Customer service done right!
Mike Guedes
18:35 13 Dec 22
Honest folks!!
Cecil Deutsch
19:28 23 Jul 18
Can't think of a thing negative about this team, except We don't see enough of them. We still remember how a DEER can ruin a perfectly good vacation, and how Billings Towing brought smiles to two lonely souls from Wisconsin. Thanks again BT you saved the vacation and the van. May God BlessSally & Cecil
BRENT FEPS
18:58 18 May 22
Jami Hammond
23:03 22 Apr 17
Thank you so much for being one of our youth rodeo sponsors for the Big Sky Little Britches Youth Rodeos 2016-2017 Winter Series. We simply couldn't put on these rodeos without that support of sponsors like you. This was a great, hard working group of kids this year and we appreciated the opportunity you gave us to support them. Thanks again!
Thomas Chwilkowski
22:43 23 Apr 22
Used these guys for a tow involving a tractor trailer that got stuck in some snow during a blizzard. Don, the guy I spoke with over the phone was professional, courteous and very honest and up front about billing. The time it took for the tow truck to arrive on scene was accurate and they worked efficiently. These guys will definitely be my #1 place to call the next time I might need a tow in the Billings, MT area. Keep up the good work!
Sue M. Lowers
04:44 30 Jul 16
What a great company DJ went out of his way to help this stranded Iowa family keep up the great customer service
Sharon Huntington
00:34 15 Mar 22
Elise Faith
00:33 28 Oct 15
Tonight I got into my first car accident, I almost rolled my vehicle and I was by myself. My mom called this business and they were absolutely wonderful, incredible service and fast as well. Got my car drivable to get home. Thank you so much Billings Towing! Highly recommend this place!
Peggy Hart
04:40 22 Sep 21
The tow truck driver contacted me when he was on his way, which I very much appreciated, as it was about 7:45 PM and the sun was setting. I was able to learn right away that Anderson Towing would be able to give me a ride to my home after towing my vehicle to the dealership for service the next morning.The towing driver was clean, calm and well spoken. He explained the process he needed to follow as we went along. He opened the cab door to his truck cab so that when I was ready, I could wait in the cab, out of the slightly chilly breeze. There was room in the cab for a grocery box with personal items that I needed to take with me, as well as a rather large back pack. The truck cab was clean and uncluttered.I noticed that Al, the tow driver, was careful in placing my all-wheel drive Volvo on the towing equipment, adjusting the restraining straps, etc, and paying attention to the work at hand. Because both tires on the driver’s side were flat , the load was not balanced in a typical configuration. For safety of both the vehicle towing and my car being towed, Al contacted the business owner, who came out and helped Al make some adjustments. Soon we were on the way, and the trip could not have been smoother; as a passenger, there was no sense at all that that we were being “followed” by my disabled car on a trolley.Delivering my car to the service entrance and disengaging the trolley went quickly and efficiently. I was inside my home within two hours of Al letting me know he was on his way to help me. Throughout this experience, I was treated with respect and consideration; my vehicle and I were in good hands, working with a thoughtful person who took pride in his work. I had a clear sense that this exactly what his boss expected.Actually, over the years, I’ve dealt with quite a few tow drivers and tow companies. This was the cleanest, most organized, and thoroughly professional service I have ever known. It was a comforting way to end an unexpected and stressful event.Thank you, Al, and Anderson Towing, and Travelers’ Insurance.
D.j. Blyton
15:50 03 Oct 14
Tori Cline
15:20 15 Aug 21
My friend and I broke down on the interstate heading back home from Billings and the guy that came and towed us went above and beyond to help us. Not only was he extremely professional but he gave us a ride in his personal vehicle to the only hotel that had a room to make sure we weren’t stranded in a town we aren’t from with no where to go. I can’t thank this company and this man enough for going the extra mile in an extremely stressful time, THANK YOU! This man needs a raise!
Joyce Rosewag
02:58 03 Oct 14
Dan Miser
03:24 07 Aug 21
Troy Tadlock
20:56 30 Jul 21
Mike Tiffany
08:34 16 Jun 21
Sol Geisser
23:27 16 Dec 20
Barb Martin
23:34 10 Oct 20
Car stalled on wife at a local mall. Called them for a tow, they jumped the battery no charge and sent her on her way. Great job guys.
joey perk
05:18 17 Jul 20
Christopher Lynch
13:11 03 Jun 20
Helped us out with our motorhome when a fuel pump blew in Billings. Originally quoted an hour for arrival time, showed up 40 minutes early because they used a backup vehicle in hopes of getting us on the road more quickly. Lucky was the driver, friendly professional and personable. Highly recommended by the RV repair shop in town Willard's Garage. Thanks for the wonderful service!
Angela Nelson (No more drama collectors)
01:11 12 Mar 20
The Reviewer
16:34 15 Jan 20
gary
08:47 14 Sep 19
Clinton Kegel
02:41 13 Aug 19
Great people. Took good care of us.
Allen White Bear
03:05 05 Aug 19
Got my car impounded but it was my fault & they held on 2 my car until i was able 2 get it out!
Jeff Barker
16:47 04 Apr 19
The guys that pulled my semi 90 miles did anwesome job . They were curtiouscand very professional. It was a very fair price considering they had to pick up trailer seperately.Be careful when calling for a tow , our company was scammed when we called another tow company , always ask lots of questions , our scammer was in India.
Colette Broe
16:24 11 Aug 18
My husband got stung by a bee while we were on our motorcycle. They towed our motorcycle and camper for us, kept it inside overnight, and even called me while we were at the hospital to make sure he was ok. Nicest place! So glad they towed our bike and camper. They were reasonably priced too. If you ever need a tow this is the place to go!
Jason Merritt
18:24 28 Jun 18
Jake Thomas
18:50 28 Apr 18
DJ Blyton
17:29 27 Dec 17
Lisa Openshaw
19:02 05 Dec 17
I have dealt with this company on a professional level, with them supplying vehicles for our volunteer fire department to cut up. They have always been very professional and courteous and on time with these vehicles. For the 1st time I had to deal with them on a personal basis yesterday. They were very supportive over the phone and had a tow truck to me within 15 minutes. I would always give these guys a 5 star service review for all of the business we have done with them. Thank you for being there for me.
Tyler patterson
19:05 07 Jan 17
Riley Wilson
04:53 01 Sep 23
Don Mitchell
17:15 29 Aug 23
Kathy got us right in and work was done professionally. Replaced two leaking wheel seals on a Tiffin Motorhome. Unfortunately the seal gave way again and we are in another shop in Oregon to see what is causing these multiple leaks.
Shaun A
20:27 12 Aug 23
Roadway was amazing for the situation that I got into with my Nox sensor(Outlet). It went bad on my 2018 Freightliner Cascadia they had to part in stock. From the front desk to the mechanics to the amazing parts department. Everything went smoothly except for my 4-Hour regen, but nobody can control that. Prices are reasonable, especially when you're located in the middle of nowhere compared to where I'm from..."I MUST add that the manager does need some customer service training. The gentleman does not know how to interact with people it would be helpful and painless if he had informed his customers with any delays. We all expect that in this business. With further training in customer service, he could prevent individuals from getting upset. All we look for as customers is to be informed and get back on the road. My interaction with him was not the greatest, although he pointed fingers elsewhere other than being a manager and accepting any responsibilities that come with management. We all know there are all types of people out there, but you can't treat every person like they're the bad one. We're not all like that!!!" (Roadway, thank you for your time and service. It is much appreciated).
Jose Garcia
15:40 20 Jul 23
Ken Proffitt
19:18 05 Jul 23
dontpushme O
09:50 18 Jun 23
Eterio Orihuela
13:17 01 Jun 23
Due Turtle
16:13 31 May 23
Alex Shulyak
17:14 30 May 23
Had a upper radiator hose rub through on a Saturday on a Volvo truck. Had them come out for the repair and surprisingly they had the part which is on national back order. Overall they got the truck repaired and back on the road.Price was quite high at $210.00 an hour for labor, then again it was a weekend. Part itself was priced fair, mileage was at $1.80 a mile, call out fee at $100.00, not sure about the $16.69 shop charge for a road call, there was also a admin fee of $32.50. The repair didn’t take long, most of the labor charge was for the drive there and back. Paid a grand total $1,537.38.Tec that came was competent, and didn’t waste any time. If you can, use their services during normal business hours as I’m assuming their hourly labor rate is quite lower then the afterhours/weekend rate. Thank you for having the part and getting me back on the road!
Karen Aitken
00:26 30 May 23
I called Roadway Towing and they were there to help within 30 minutes. Very helpful, polite and fast!! I was camping and didn’t know exactly where my son was. They told me not to worry, they’d call him and get exact location. They met him at the tow yard on Memorial Day and helped him tie it down to get back to Winnemucca. Amazing service
Hilamani Maama
20:17 18 May 23
I highly recommend Barry for towing! On time, down to earth awesome!!!
bustsrods
19:47 10 Mar 23
Johnny Bates
05:26 17 Feb 23
These folks are the best in so many ways I needed to get towed approximately 11 miles from there shop they got truck back to there shop within a few hours they brought my truck in the shop I dropped a drive shaft they needed to order a few parts and get the drive shaft checked everybody is so professional and respectful they got me up and going approx 24 hours I’m sure at times they may not get others in as quick as they got me but they will be honest and get you rolling as soon as they can the lady’s in the office are friendly as the rest of the staff great place Thsnk you for a great experience
Andy “Iceman” Nelson
21:45 01 Jan 23
Amazing staff got the u haul unstuck and they were really friendly and did an amazing job
Glenn Tourville
20:29 31 Dec 22
I will say that Jeff Aldrich is a young man of few words with a dash of a doctor's bedside manner however, Elizabeth was amazing and very helpful. We were involved in an accident and she assisted us with our insurance company. Kuddos to Elizabeth coming in on her day off! She redeemed Jeff's lack of.
Belinda C
21:25 20 Dec 22
I want to say how grateful I am for this company. My daughter was traveling from NC to Reno and had a sudden breakdown and this amazing company stepped in to get her to a local mechanic. If I could give the staff and service more than 5 stars I would. They provide me with a great peace of mind to know that my daughter would be taken care of. Thank you!!!!!!
WE Transport
18:45 14 Dec 22
Mechanical/DEF Repair
Annie Adams
07:55 06 Dec 22
Super friendly!! Got to us right when they said they would.... Once again super friendly staff
Michael Kish
20:12 05 Nov 22
Fast and professional
Teiren Salinas
02:12 29 Oct 22
Tom Walton
22:28 16 Oct 22
Had a travel trailer that had rolled big mess they put on a flat bed and brought it to there location and they put most of the stuff they thought i might want in a garbage bend easy to go through made the process as easy as possible great job thank you. Thomas & arlene Walton
Ken Rosencrans
16:52 04 Oct 22
Super clean equipment, incredible service, 100% would use anytime. True professionals
Stuff AndJunk
23:09 13 Sep 22
Good service, nice people. We have had dealings with this group through our company over the last few months. No one has raised a complaint. The have had to pull out two trucks, one being very stuck in the mud next to a marsh. The other was an easier pull. They had to roll one back over for us. And still find time to do our PMs, DOT inspection. The blonde gal up front is really friendly and helpful in the office.
Edward Bentley
22:50 16 Aug 22
Stephanie Long Woodard
05:42 05 Aug 22
Steve Marler
19:49 17 Jun 22
Fitzroy Muhammad
04:28 29 Mar 22
Roy Weber
20:14 15 Mar 22
Awesome!!
Kevin Franckowiak
05:17 03 Mar 22
Excellent job repairing my truck the owner even went above and beyond to finish my truck so I could make my pick up they will be my goto place whenever I am in the area thanks again
Janice Barnes - Skinner
22:42 23 Feb 22
I locked myself out of my car. They responded within 20 minutes as quoted by the phone operator, very professional and less than 3 minutes later had my keys in my hand. I am a first responder, I was getting off shift and just wanted to go home, and they did not charge me. Thank your so much, I appreciate this company do much.
Bart George
20:45 21 Feb 22
Very professional and arrived in a timely manner. Thanks again Craig for the ride .
James “MOOVAH” Thirsk
20:20 13 Feb 22
They were able to get me in when no one else in the area could. Quick repair and rolling again.
Judy McEachern
03:57 07 Feb 22
We broke down two hours from Wells in a 40’ MH. They came out and towed it back to Wells, where they were able to repair it quickly and efficiently. Dan did an outstanding job and we were so appreciative and thankful. If we could give them more than five stars , we would !!!
Jorge Bonilla
16:59 16 Jan 22
Douglas Cox Jr
17:55 02 Dec 21
N
03:22 30 Sep 21
Had a great experience with these guys when they were the only people open and available within 50 miles at 6am for keys locked in the truck. They were fast and the charge was reasonable.
Katrina Nelson
00:38 27 Sep 21
The driver was great, we appreciate the tow!
Robert Woolsey
04:29 18 Aug 21
Fast, friendly and did an amazing job
Jessica Anderson
18:00 01 Aug 23
After breaking down on the side of the interstate 50 some miles from Billings, I had called another tow company for assistance. The gal I had spoken with at that company was so incredibly rude I couldn't work with them. She actually made the situation feel worse with her attitude.I then called Billings Towing & Repair and spoke with a gentleman that was extremely pleasant and willing to answer my questions to help me understand what it would take to tow my car. We tried to see if we could move it on our own, but were unsuccessful. When I called back, they said they had sent their truck to another pick up and promptly recommended another company so we could get assistance faster. That company was able to help with no issues at all, making a stressful situation a bit more bearable.I give a 5 star rating because the level of patience and empathy shown to us was beyond greatly appreciated at that moment and 100% went a long way with calming the nerves of a mom stuck on the side of the interstate with 2 kids as night set in. Never underestimate the importance of excellent customer service! Even if they weren't able to help us this time, I know they would be someplace I would call again if we ever need assistance! Thank you for taking such great care of people and for showing care and empathy when others do not!
DarK MooN
18:36 29 Jun 23
Professional and friendly
marlon redstar
18:28 01 Jun 22
Bob M
02:08 17 May 22
Had to have them come to my house and tow my car to the shop to change the fuel pump. the lady on the phone was really nice, the tow truck driver was also very nice, and Don kept me posted about what was going on during the job. Whenever I need any work none on my car, this is the place I'll be calling.
Jessica Lazar
23:04 11 Apr 22
Richard Miller
22:45 30 Jan 22
Excellent service
Albert Betancourt
17:27 18 Aug 21
Joanne was extremely friendly and very helpful. Had a very unusual request and she totally delivered. I gretatly appreciate it!
Kasey Wilson
17:06 07 Aug 21
Fast, friendly, and convenient. Had a diagnosis and solution as well as a very speedy fix. Overall very satisfied with their help.
